Fuze Contact Center (FCC) offers the ability to monitor agent and queue statistics. The application supports inbound and outbound contact center management and has a configurable interface with drag and drop features. FCC can be used to view call statuses, and to create extension directories to filter agent visibility. This course houses training documents and six short video modules, which are topic specific. Please feel free take these modules in the order that best suits your learning.

Price: Free
No. of Seats: