Welcome to the Portal for Administrators Course. The Fuze Customer Portal is a browser-based interface that offers administrators the ability to make configuration changes to user accounts, devices, extensions, and dial plans. Using the Portal, the administrator can view account summary and details, add, deactivate, and delete user accounts, and assign roles. It is also possible to update extension and device settings for users via the Portal. The Fuze Customer Portal also offers administrators the ability to make configuration changes to application seats, organizational departments, IM and pickup groups, conference rooms, and call monitoring. Administrators can configure call recording selections for agents and supervisors, as well as manage authorized reporting and recording lists for departments. It is also possible to set up voicemail broadcasts via the Portal. This course houses training documents and six short video modules, which are topic specific. Please feel free take these modules in the order that best suits your learning.