Fuze Web Chat offers the ability to exchange information between colleagues within an organization and invite external contacts to communicate via instant messaging (IM). Fuze Web Meetings offers users the ability to create, join, schedule, and manage meetings. Additionally there is the ability to initiate video calls. Fuze Web Voice offers users the ability to choose a preferred device to place calls, set presence status, and access voicemail. Additionally, users can also access call history.This course houses training documents which are topic specific. Please feel free take these modules in the order that best suits your learning.